Privacy Policy

Note: This is placeholder content. Final approved Privacy Policy from Annelie Carver replaces this file under FEAT-024.

Introduction

The Furniture Practice Ltd ("we", "us", "our") operates the Future Works Partner Portal. This privacy policy explains how we collect, use, and protect your personal data when you use our portal.

What Data We Collect

When you register for and use the Future Works Partner Portal, we may collect:

• Your name and email address
• Your organisation name and business details
• Contact information you provide during onboarding
• Product and certification data submitted through the portal
• Usage data such as login timestamps and pages visited

How We Use Your Data

We use your data to:

• Provide and maintain the Partner Portal
• Verify your identity and manage your account
• Process onboarding submissions and change requests
• Communicate with you about your account and submissions
• Improve our services and user experience

Data Sharing

We do not sell your personal data. We may share your data with trusted service providers who assist in operating the portal (such as our hosting and database providers), and with internal teams at The Furniture Practice who require access to fulfil their duties. All third-party providers are contractually obligated to protect your data.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within a reasonable timeframe, subject to any legal obligations requiring us to retain certain records.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a copy of your data in a portable format

Contact Information

If you have questions about this privacy policy or wish to exercise your data rights, please contact us at privacy@thefurniturepractice.com.